tk1917's commitment to responsible gambling
tk1917 stands by every player to ensure safety alongside enjoyment — with deposit limits, time-out options and round-the-clock support.
Our responsible gambling policy
tk1917 believes that online betting and casino games are enjoyable only when played in a controlled and mindful way. We are committed to providing a safe, transparent and enjoyable environment for the many players in Bangladesh. The main purpose of gambling is entertainment — it is not a source of income and it is not a solution to financial problems.
Responsible gambling means knowing your limits, deciding in advance how much time and money you will spend, and taking a break when needed. tk1917 offers a range of practical tools and support services toward this goal, so every player can enjoy themselves within their own boundaries.
If you feel that betting is having a negative impact on your daily life, relationships or financial situation, please contact our 24/7 support team or review the self-assessment questions below.
Core principles
- For those aged 21 and above only
- Play for entertainment, not for earnings
- Do not spend beyond your affordable budget
- Do not bet more to chase losses
- Seek help when needed
Our protection tools
Deposit Limit
You can set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set, it cannot be increased before the specified period ends — however, reducing it takes effect immediately.
SafetyTime-Out
For a short-term break, you can take a time-out ranging from 24 hours to 30 days. During this period, no betting or casino activity can be carried out on your account.
BreakSelf-Exclusion
If you want to stay away from betting for a longer period, the self-exclusion feature lets you temporarily close your account for a minimum of 6 months. It cannot be reversed before this period ends.
ProtectionBet Limit
Set your own maximum amount for each bet. This protects you from the risk of large losses in a single session and helps keep your betting in check.
ControlActivity History
You can view all transactions and betting history on your account at any time. Stay aware of your spending patterns and make informed decisions.
Transparency24/7 Support
Contact us at any time via live chat in Bengali or by email. The support team is always ready to assist you with any responsible gambling questions.
SupportAge verification is mandatory
tk1917 strictly prevents anyone under the age of 21 from using the platform. Age is verified at registration, and in any case of suspicion we may request additional documents. Accounts belonging to underage users will be permanently closed and the associated balance may be forfeited.
If you suspect that an underage person in your family or circle is using this platform, please notify us immediately at [email protected].
For those aged 21 and above only.
Warning signs of problem gambling
If the signs below appear, it means betting is becoming a problem. Be honest with yourself and seek help if needed.
Trying to chase losses
Repeatedly placing larger bets to recover money that was lost.
Hiding it from family and friends
Keeping the time spent or money wagered secret from loved ones.
Ignoring financial pressure
Spending money on betting instead of covering household expenses or repaying debts.
Feeling restless without betting
Feeling irritable, anxious or frustrated when unable to play.
Neglecting work and studies
Failing to meet daily responsibilities because of betting.
Betting with borrowed money
Gambling with money borrowed from family or friends, or taking out loans to gamble.
Self-assessment questionnaire
Ask yourself honestly. If the answer to most of the questions below is "yes", consider seeking professional help.
- 1 Do you often bet beyond your budget?
- 2 When you lose, do you place larger bets to try to win it back?
- 3 Have you tried to stop betting but been unable to?
- 4 Do you hide how much time or money you are spending?
- 5 Have you used money needed by your family for betting?
- 6 Do you feel anxious or guilty about betting?
Remember
Responsible gambling is not a sign of weakness — it is a sign of maturity. Asking for help takes courage.
tk1917's support team is available around the clock according to Bangladesh Standard Time. Contact us at any time via live chat or at [email protected].
Guide to using the tools
How to set a deposit limit
Go to Account Settings and click on the "Responsible Gambling" section. There you can set daily, weekly and monthly limits separately. Reducing a limit takes effect immediately.
How to activate a time-out
From the same Settings section, choose your time-out duration — 24 hours, 7 days, 14 days or 30 days. Once the selected period ends, your account will be reactivated automatically.
The self-exclusion process
For a long-term break, contact our support team directly. Once self-exclusion begins, it cannot be reversed before the period ends — this is intentionally strict.
How to contact support
Immediate assistance is available 24/7 via live chat in Bengali. You can also reach us by email at [email protected]. Our team operates on Bangladesh Standard Time.
First steps toward getting help
If you feel that betting is creating problems in your life, take the following steps:
- Honestly assess your feelings and acknowledge that you need help.
- Activate a deposit limit or time-out on your account.
- Share the matter with a family member or someone you trust.
- Let us know via tk1917's live chat or email — we will assist you through the self-exclusion process.
- Seek advice from a mental health professional or counsellor.
Remember — having a gambling problem is nothing to be ashamed of, but avoiding the issue can lead to even greater harm. tk1917 is always here for you.
24/7 Support
Live chat in Bengali is available around the clock.
Bangladesh Standard Time (BST, UTC+6)
Enjoy responsibly
Play in a safe and controlled environment. Enjoy tk1917's cricket betting, slots or casino games within limits that suit you.